• Enter your email address to subscribe to this blog and receive notifications of new posts by email.

    Join 497 other followers

  • Admin

  • Monthly archive

  • Advertisements

Contact Centre Tips – While waiting for a call, hummm

An agent waiting for a call should hum, or sing to warm up the voice, and make sure that the voice can project. Another technique that sooths your voice is a glass of room temperature water with a slice of lemon. The zest of the lemon sooths your voice, and it makes sure that you are not gasping for air while you talk to an individual. For the full text of these tips, link to Contact Center World.

For product info and pricing on corded and wireless headsets, Email us, or call our nearest office @ 1-877-244-8414 (Calgary, AB) or 1-800-822-8613 (Brampton Ontario).

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: