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Comfort Telecom Canada Open for 2014

The Comfort Telecom Canada offices in Calgary and Brampton are open for business after the holiday.  If you need product information or pricing for our main product lines (Plantronics, Jabra or Viking phone or VoIP headset equipment, Polycom conference phone equipment, and EnGenius long range cordless phones), please contact us at:

Western Canada Office

Calgary, Alberta
Phone: (403) 239-8414
Fax: (403) 547-1632
Toll Free: 1-877-244-8414
calgary at comfortcanada.com
Business Hours: Monday to Friday, 9:00 am to 4:00 pm MST

We look forward to hearing from you.

Comfort Canada Closing for the holidays December 20

Closing for the holidays

Closing for the Holidays December 20

Dear friends and customers, our Calgary offices will be closed for Christmas and New Years break, from December 20, 2013 to January 2, 2014. If you need any headset or phone equipment in December, please order it early so we can get it shipped to you in a timely fashion.
Comfort Canada Brampton and Calgary staff wishes to thank all our loyal customers for your continued support. We appreciate your business.

For information about our products and services, please visit our website at www.comfortcanada.com , or contact us at our Calgary office at 403-239-8414, or email us at calgary@comfortcanada.com .

CS500 Supporting Multiple Earpieces in Multi-Shift Ops

The topic of this article is to illustrate how the CS500 series wireless telephone headset systems can be used in a multi-shift customer support environment with users sharing common workstations but with personal headsets or earpieces allocated to different people.

CS500 Wireless Headset Models

CS540

CS540 System

CS510 System

CS510 System

CS520 Base

CS520 System

 CS540 Convertible System  CS510 Monaural System  CS520 Binaural System

The CS500 series wireless headsets connect directly to desktop phones, and do not have removable cradles as featured with the multi-device Savi 700 series.

Because the CS500 and Savi 700 earpieces share a common form factor and DECT communications protocol, the Savi W740, W710 and W720 headset/cradle combos can be used in combination with offline charging units to provide multi-shift capability for the CS540, CS510 and CS520 wireless systems.

Spare Headsets and Cradles

Savi 740 Headset and Cradle

W740 Headset and Cradle

Savi W710 Headset and Cradle

W710 Headset and Cradle

W720 Headset and Cradle

W720 Headset and Cradle

 W740 Headset and Cradle  W710 Headset and Cradle  W720 Headset and Cradle
 p/n 83356-01  p/n 83323-11  p/n 83322-11

The cradles are loaded onto an offline charging unit, and the second headset is mounted onto the respective cradle for offline charging while the main system and headset are in use. (Either headset will also charge on the system Base). When an alternate user wants to connect live, he/she simply mounts their headset earpiece onto the main system Base, and it will automatically subscribe to the system. The first user then moves their earpiece to the offline charger/cradle to recharge for later use.

Offline Charging Bays

Single-bay Charger

Single-bay Charger

Five-bay Charger

Five-bay Charger

Single Bay Charger Five-bay Charger
p/n 86005-01 p/n 84609-01

There are two charger configurations available, a single bay unit where there are just two people sharing a single system with individual headsets, and a 5-Bay charger for larger 24×7 operations with multiple systems and users.

Batteries

The CS540 and W740 earpieces are similar in form factor and functionality, but use different battery components.

The CS540 uses a flat rechargeable battery which is connected to the earpiece via a micro-connector inside the casing. Simply push down and back on the battery cover to remove it and access the battery.

The W740 battery is a hot swap component which slides onto the back of the earpiece.

Note that the CS540 and W740 earpieces are distinguishable by the black boom on the CS540 and the silver boom on the W740.

The CS510/520 and Savi W710/W720 are the same earpieces in every respect and use the same rechargeable batteries which may be accessed under a little rubber door on the edge of the headset.

CS540 Battery
CS540 Battery
W740 Battery
W740 Battery
CS510 Battery
CS510 Battery
 CS540 Battery  W740 Battery CS510/CS520 Battery
 p/n 86180-01  p/n 84598-01  p/n 64399-03

Other References

CS500 Agent Training Video

CS540 User Manual

How to Change a CS540 Battery


CS510/CS520 User Guide

CS510/CS520 Battery Replacement

Headset and Office Communication Solutions

 Headsets are Ergonomic

Headsets are Ergonomic

Stylish, Durable, Ergonomic

Headset Ergonomics

  • Reduce unnecessary back pain and fatigue
  • Headsets Offer health benefits by improving posture
  • Headsets Increase efficiency and productivity
  • Provide privacy as well as hands free operation
  • Increased mobility and freedom
  • Protect your ears from noise spikes with a good quality headset
  • Unified Communications (UC) with Blackwire VoIP and Savi Wireless headset systems
HW251N Corded Headset

HW251N Corded Headset

HW251N & HW261N

Plantronics Corded Headsets

Noise cancelling – Use with Amplifier or Direct Connect QD Cable

Viking V92 Wideband Corded Headset

Viking V92 Wideband Corded Headset

V91WB & V92WB

Viking Corded Headsets

 Noise cancelling – Use with Amplifier or Direct Connect QD Cable

HW301 Corded Headset

HW301 Corded Headset

HW291N & HW301N

Plantronics

Corded Headsets

Noise cancelling – Use with Amplifier or Direct Connect QD Cable

Direct Connect Cable

Direct Connect Cable

      A10 Direct Connect Cable

      Plantronics Audio Processors & Direct Connect Cables

Ask us about Generic direct connect and Polaris cables for specific desk phones

Blackwire C435 VoIP Headset

Blackwire C435 VoIP Headset

Blackwire C435

Plantronics Blackwire VoIP Headsets

Wideband stereo, noise cancelling mic for Video conferencing and PC use on-the-road

 

Blackwire C510 with MS LYNC Plug and Play

Blackwire C510 with MS LYNC Plug and Play

Blackwire C510 & C520

Plantronics Blackwire VoIP Headsets

Wideband stereo, noise cancelling mic with Smart Sensor technology,  Standard UC and MS Lync models

Voyager Legend UC

Voyager Legend UC

Voyager Legend UC

Plantronics Bluetooth UC Headset

Mobile and Laptop Connectivity, includes mobile charging case and desktop charge stand

Savi 440

Savi 440

Savi W440

Plantronics Wireless VoIP Headset

DECT 6.0 wireless headset, 300 ft. range, with carry case for in-office and on-the-road applications, Standard UC and MS Lync models

CS500 Series

CS500 Series

CS540, CS510 and CS520

Plantronics CS500 Wireless Series

Connects to all brands of corded desk phones, DECT™ technology: up to 350 ft. range

 

Savi W700 Series with Multi-device connectivity

Savi W700 Series with Multi-device connectivity

Savi W740, W710 and W720

Plantronics Savi W700 Wireless Series

Triple connectivity, DECT™ technology: up to 350 ft. range, Standard UC and MS Lync models

 

EHS Cable

EHS Cable

  Plantronics Wireless Remote Call Control – HL10 Handset Lifter and Electronic Hookswitch (EHS) Cable options

Supports headset remote call control for most desk phones, EHS control for Cisco, Avaya, Shoretel and other advanced systems

  

Plantronics CS520 Battery

Plantronics CS520 Battery

       Plantronics and EnGenius DuraFon  Accessories – Batteries and more

DuraFon

DuraFon Long Range Industrial Phones

EnGenius DuraFon 1X and DuraFon Pro

Single Line and Four Line Long Range Analog Telephone Systems – Up to 250,000 sq. ft. or 3000 acres

 

Contact our Calgary, Alberta office for a quote specific to your needs. Phone 403-239-8414 (or toll-free 1-877-244-8414) or email Calgary@comfortcanada.com. All prices in Canadian dollars, plus applicable taxes and shipping. For more information about our company, products and repair services, please visit our website www.comfortcanada.com.

 

Phonak ComPilot to Desk Phone Connection

Phonak ComPilot TCoil Loop  We’ve written previous articles on the possibility of linking a hearing aid to a desk phone using the Phonak ComPilot or similar Tcoil loop device with Bluetooth capability.  The reason you would want to do this is if you are working in an environment where your desk phone is controlled by a PBX or IP system, and cannot be switched out for a simple Bluetooth-enabled phone. Here are the results of some recently completed testing. We want to thank the folks at the Audia Hearing Care Centre (Calgary, Alberta) for providing their facility for testing and for their comments.

MDA 200  The key element to this solution is the combination of the Plantronics MDA200 USB switch and the SSP2714 Bluetooth adapter.

The MDA200 is a multi device switcher that allows you to turn a  USB audio device (e.g. the SSP Bluetooth USB adapter) into a multipoint node.

The SSP2714 is a wireless Bluetooth USB adapter designed specifically for Phonak, Oticon, and Starkey SurfLink Bluetooth enabled hearing aid pendant systems.

MDA200-to-HL10  We also found that the system works more satisfactorily with the addition to the HL10 remote handset lifter (or appropriate EHS cable if you are using a Cisco, Avaya or other advanced phone system). This allows calls to be answered or ended with the click of a button on the ComPilot device. Otherwise you would have to manually lift the handset on the phone to control calls. The photo on the left shows the MDA200/Bluetooth adapter connected to the phone, with the HL10 mounted on the side of the phone to lift/drop the handset for call control.

In testing, we noted that the HL10 will only lift the handset if the phone is ringing, or to end an active call. To initiate a call, you have to select the phone handset button on the MDA200, which will activate the HL10 to lift the handset.

Note: A computer connection from MDA200 is available if you want to configure the device to use Skype on your PC. It is not necessary to hook this up if you don’t intend to use it.

Here are a few additional notes on setting up the devices.

MDA200 to Phone connection.

  1. Unplug the phone HANDSET cord from the base of the phone
  2. Connect the MDA200 phone communication cord to the phone HANDSET port
  3. Connect the phone handset cord to the connector in the middle of the MDA communication cord
  4. If the HL10 handset lifter option is selected, attach the HL10 to the side of the phone so that it will lift the top end on the handset when activated, and plug the HL10 cord into the round 3.5mm port on the MDA200.

To Pair the Bluetooth Adapter

In the event that your Bluetooth device and Bluetooth USB adapter become unpaired do the following:

1. Remove the USB adapter from the MDA200.

2. Place the Bluetooth device in pairing mode. *

3. Insert Bluetooth USB adapter directly into your MDA200 USB port. The LED will flash and then turn solid blue to indicate the headset is connected to the USB adapter.

4. The Bluetooth device and the Bluetooth Adapter will Pair so they can communicate to complete the connection from Hearing device to Phone.

* For the Phonak ComPilot Bluetooth device:

Press and hold the Connect < > and Volume + buttons simultaneously for 2 seconds until the Audio indicator starts to rapidly blink blue

To initiate or end a call, the ComPilot must be in Phone Mode. If you have the HL10 option connected, select the Phone Handset symbol on the MDA 200 to start or end a call. You can also answer or end a call using the Call Control button on the ComPilot. If there is no HL10, then you must pick up the phone handset manually to start a call, and hang it up when finished.

For additional product information, please contact the Comfort Telecom Canada Calgary office by email at calgary@comfortcanada.com, or visit our website at http://www.comfortcanada.com/index.htm.

Bluetooth Headset Desk Phone Connection using the MDA 200

MDA200 and BT300 in Multipoint Setup

Multipoint Configuration

We’ve described in previous articles how the MDA 200 can allow you to switch your USB headset connection between a PC softphone and a desk phone. In this configuration, the Plantronics Voyager Bluetooth headset combined with the BT300 Bluetooth stub allows the headset to be linked to both the desk phone and the PC, while the multipoint capabilities of the Voyager headset allow it to also pair with your mobile phone.  The HL10 handset lifter connected from the MDA to the phone allows desk phone calls to be initiated and ended remotely without the need to manually pick up the handset.

Active Phone Call

Active Phone Call

The basic principle is illustrated to the left. A call may be initiated by selecting the Call Control (CC) button on the headset. This signals the MDA to lift the phone handset thus initiating or answering a call.  Calls can also be managed by selecting the PC or Phone buttons on the MDA. Selecting the phone button will cause the handset to lift as well as Linking the Bluetooth stub to the headset.

Here are some operational tips we noticed in testing this configuration:

MDA connected only to the Desk Phone (not the PC)

  • Both the PC and Phone LEDs will be off initially. Selecting the CC on the headset will activate the Link and pick up the phone handset
  • If the phone rings, the user is alerted by beeps in the headset, and the MDA phone LED will flash. You can answer  the call using the CC button or by selecting the MDA phone switch.
  • During an active call, selecting the headset CC button or the MDA phone button will end the call and hang up the phone handset.

MDA connected to both Desk Phone and PC

  • Initially the PC LED will be illuminated
  • Selecting the CC button on the headset will NOT activate the phone. It is signaling the PC softphone at this stage. This has relevance depending on the Softphone you are using, and whether you have the Plantronics control software loaded on your computer. (This topic is discussed in the MDA 200 user manual.
  • If the phone rings, the user is alerted and may engage the call using either the CC button or the MDA phone button.
  • The MDA reverts to PC mode when the desk phone call is ended.

The following table provides the LED indicators for various operational modes.

LED

LED State Indication
 PC-Gr Solid green Connected to PC audio (default condition)
 PC-Gr Flashing green Incoming PC call
 PC-Yel Flashing yellow Active PC audio on hold
 Phn-Gr Flashing green Incoming desk phone call
 Phn-Gr Solid green Desk phone audio connected
 Phn-Yel Flashing yellow Active phone audio on hold
 PC_Phn-Gr Both icons flashing green for 2 seconds MDA200 is booting up – once complete both LEDs will be off if no headset is connected. If a headset is connected the PC icon will remain lit solid green.
 PC-Red Solid red Firmware update in process – follow firmware update instructions to clear once complete.
 Phn-Red Solid red Over current condition – using HL10 without power supply. Unplug MDA200, add power adapter, re-plug MDA200 to PC.
 Phn-Red Flashing red Headset fault – replace headset and power cycle the MDA200.

There are more setup and operational details in the MDA 200 user manual which can be found at the bottom of the MDA 200 product description page at this link.

For additional information on configuring the MDA 200 with the HL10, the BT300 and the Voyager Legend Bluetooth headset or Voyager Legend UC, please contact the Comfort Canada Calgary office at calgary@comfortcanada.com

Connecting a Bluetooth-Enabled Hearing Aid to PC Softphone and Desk Phone

Phonak Compilot

Phonak Compilot

Phonak ComPilot: This article is meant to illustrate how the Plantronics MDA200 USB switch and a USB Bluetooth Adapter can be used in combination with a Phonak ComPilot  to connect a hearing aid user with a desk phone or computer softphone. Note that Comfort Telecom Canada does not sell or set up Phonak devices. These are best sourced from and set up by a hearing care professional.  The following Phonak user links are provided solely as a convenience to the reader.

The Phonak ComPilot allows wireless bluetooth connectivity with devices such as phones, televisions, laptops, mp3 players and stereos.  This Phonak ComPilot link provides some guidelines on using the device, including how to pair it with a Bluetooth device. Section 5 of the Phonak ComPilot User Manual explains how to configure the streamer for making phone calls. (The ComPilot must be configured as a remote control by your hearing care professional).

Refer to the Phonak ComPilot – Bluetooth Pairing Guide to enable pairing with the Plantronics USB Bluetooth adapter.

The Plantronics SSP2714 Bluetooth adapter together with the MDA200 switch provides the connection between the hearing aid Bluetooth transmitter and your desk phone. The MDA200 has the additional benefit of providing a connection to your PC for use with computer voice applications such as Skype.

BT300 Bluetooth USB Adapter

SSP2714 Bluetooth USB Adapter

Plantronics SSP2714 USB Bluetooth Adapter: The SSP2714 is a wireless Bluetooth USB adapter designed specifically for Phonak, Oticon, and Starkey SurfLink Bluetooth enabled hearing aid pendant systems. The standard version will interface with computer softphones including Avaya One-X, Cisco, ShoreTel, Skype and more. See the Plantronics Spokes Software download page for additional information.

To pair the SSP with a Phonak Compilot device:

a.  Place the Phonak ComPilot into pairing mode.

b. Plug the SSP into the USB port on your computer (or USB switch – see MDA200 below). The light on the SSP flashes rapidly. When pairing is successful, the light on the SSP becomes solid blue.

MDA200 USB Switch

MDA200 USB Switch

MDA200 USB Switch:  The MDA200 is a multi device switcher that allows you to turn a  USB audio device (e.g. the SSP Bluetooth USB adapter) into a multipoint node. The MDA200 lets you answer, end and switch calls between your desk phone and your PC softphone with a press of a button. It allows you to manage calls from PC, desk phone and even a mobile phone when used with Bluetooth USB headsets.

.

MDA2-SSP Phone and PC Connection

MDA2-SSP Phone and PC Connection

The picture to the left shows the MDA200 and SSP combination, which will communicate with various hearing aid Bluetooth pendants to connect to both a PC softphone and a deskphone. The MDA 200 also supports remote call control on the desk phone, either through a HL10 handset lifter or via an Electronic Hookswitch (EHS) cable where supported by the desk phone.

For additional product information, please contact the Comfort Telecom Canada Calgary office by email at calgary@comfortcanada.com, or visit our website at http://www.comfortcanada.com/index.htm.

Plantronics HL10 Setup Tips

Savi-HL10-Aastra 9120 Hookup

Savi-HL10-Aastra 9120 Hookup

Remote Call Control Tip: Connecting a wireless headset to a typical desk phone.

The steps involved in setting up a CS500-series or Savi W700 series wireless headset system can be found on the product description pages linked above.  Before you start, please watch the Agent Training videos provided on those pages. Once you have done that, here are some additional tips:

Tip 1: Use the HANDSET PORT, not the headset port. For phones that don’t support EHS cables, if you want to enable Remote Call Control, you will need to receive and make calls by lifting the handset. Some phones do have a Headset Port, and you can connect the wireless headset to this port, and depending on your phone configuration, make and receive calls by selecting the applicable button on the PHONE. But to enable remote call control:

– Disconnect the curley HANDSET cable from the bottom of the phone

– Connect the WIRELESS HEADSET communication cable to the phone HANDSET port on the bottom of the phone (the one that the handset was previously plugged in to)

– Connect the curley HANDSET cable to the receptacle in the middle of the WIRELESS HEADSET communication cable

Now if the Wireless Headset is configured to work with your phone (see Agent Training Video referenced above), then you should be able to answer/end calls using the phone handset (you can do this simply by leaving the wireless headset connection turned on)

HL10 Position and Angle

HL10 Position and Angle

Tip 2: To enable remote call control (so you can answer and end calls when you are away from your desk), you need to install the HL10 handset lifter on the phone. This seems simple (just connect the HL10 cable to the round port on the CS500 or Savi W700 base, and stick the HL10 on the phone under the handset). BUT this need to be done with care.

Care 1: Before you permanently stick the HL10 to your phone, position the HL10 so that it will firmly pick up and set down the handset consistently. The best position is snugged up against the top part (speaker) of the handset, so that it will tip the handset up. DO NOT position it in the middle of the handset so it picks up the whole handset.

Care 2:  There is a height position on the top of the HL10 that determines how high the Handset will be lifted. Sometimes you can set this at the lowest position to just tip up the handset a little bit, so it will drop down more precisely when you end the call. However, some handsets are quite heavy, and the HL10 at that low angle may drop the handset in the midst of your call. If this happens, set the HL10 height switch to the middle or upper position so there is not so much direct downward force leveraged from the handset.

Care 3: Some phones such as the Aastra 9120 have a latch in the top handset cup, so the handset will not lift straight up from the hung-up position. It needs to be pushed forward about 1/8 of an inch before it will lift. If your phone is like this, BEFORE you stick the HL10 on securely, nudge it forward under the handset until it pushes it out of the notch. Then exercise a call-connect several times (use the ear piece call control button, or the button on the wireless system base) to make sure it picks up and sets down consistently.

Care 4:  Some phones do not have a cup at the bottom of the handset cradle to stop the handset from sliding off when it is tipped up. If this presents a problem, get a bit of foam strip tape and make a barrier on the phone so the handset can’t slide off.

HL10 with remote speaker Mic

HL10 with remote speaker Mic

Care 5:  The HL10 detects an incoming call and alerts the user through beeps in the earpiece by “hearing” the phone ring. If your phone ring volume is too low, turn it up. If the HL10 is positioned so that its built-in MIC is not positioned near enough to the phone ring speaker, connect the little remote mic (it should have been included in your HL10 package) to the HL10, and stick it on the phone over the speaker.

If you have additional questions about the Plantronics CS500 or Savi W700 , or how to select the appropriate Remote Call Control accessories (HL10 Handset Lifter or Electronics Hook Switch -EHS- cable), please visit the Comfort Telecom Canada Plantronics Wireless Products webpages, or contact our Calgary, Alberta office at calgary@comfortcanada.com.

Plantronics W745 Wireless with Supervisor Backup Headset

Savi W745 System

Savi W745 System with Hot Swappable battery

Savi W740 Spare Headset and Cradle

Savi W740 Spare Headset and Cradle

Customer Innovation: This customer wanted a way to connect with desk phone and Computer  VoIP applications while maintaining a “hot” spare headset for peer conferencing and call monitoring.

The selected solution was to install a Plantronics Savi W745 wireless headset system which keeps a spare hot-swappable battery ready to go in the charging cradle.  The second piece is the spare headset and cradle shown to the right. When required, the “hot” spare battery can be exchanged with the battery in the spare headset, and it is ready to be used for conferencing or monitoring purposes.

Savi W740 Headband

Savi W740 Headband

The spare headset acts as a replacement earpiece as backup to the primary system in case of emergency, and can be subscribed (paired) to the system base unit simply by mounting it in charging cradle.

.

Conferencing Multiple Headsets:

To set up a second user to conference in on a call on the primary system, follow these steps:

Single Bay Charger

Single Bay Charger

1. While the base has an active link, place the guest headset into primary user’s charge cradle (this connects the headset to the base).  When the base subscription light stops flashing green and yellow and remains yellow, the primary headset/user will hear a tone indicating a guest wishes to join the call.

2. Press the primary user’s call button to accept the guest headset within ten seconds. Otherwise
the request is terminated and the guest will hear an error tone in their headset.

NOTE: A “guest headset” can also be conferenced-in over-the-air. Short press the base subscription button while the base has an active link. Next, press the guest headset volume-up button until the indicator light turns on. When the base subscription LED stops flashing green and yellow and remains solid yellow, the request to join will be heard in the primary user’s headset and the primary user will have to press their call button within 10 seconds to accept the guest .

Exit a Conference Call:

Guests headsets can remain as guests through multiple calls. To remove a guest headset, press the guest headset’s call button or dock the primary user’s headset in the charge cradle. A single tone in the master headset will be heard as each guest leaves the call.

Supervisor Monitoring:

The second headset can be used for supervisor monitoring or mentoring simply by conferencing in the second set on a call, and then turning on the Mute function on the second set so the monitor’s presence will not be noticed by the primary players.

Other Accessories you might need (pictured above):

Spare Headband: The Savi W745 system is supplied with a earpiece with a set of earhooks, a headband and neck-band as wearing options. However the second headset and cradle kit is supplied only with an earhook. Order the extra headband if this your wearing preference.

Charging Bay: Although the configuration described above allows you to keep batteries for both earpieces charged at all times, for convenience you might want the off-line charging bay to mount the spare headset cradle on. That way, it is always charged, and there is no need to switch batteries whenever you want to use it.

Documentation: You can find an Agent training Video and User Documentation for the Savi W745 on our website at www.comfortcanada.com/Plantronics/savi_w745.htm.

Order Codes:

86507-01 – Savi W745 Wireless Headset System

83356-01 – Convertible Headset & Cradle for the Savi 740 wireless system

84605-01 – Over-the-head headband assembly

86005-01 – Single-bay Offline Charger

84609-11 – Five-bay Offline Charger

Ordering Information: For additional product, compatibility and pricing information, please visit the www.comfortcanada.com website or email us at the Calgary, Alberta office at calgary@comfortcanada.com

Comfort Telecom Canada Products

Ergonomics

Ergonomics

Headset Ergonomics

  • Reduce unnecessary back pain and fatigue
  • Headsets Offer health benefits by improving posture
  • Headsets Increase efficiency and productivity
  • Provide privacy as well as hands free operation
  • Increased mobility and freedom
  • Protect your ears from noise spikes with a good quality headset

For additional information, please visit our website at www.comfortcanada.com

Or contact our Calgary, Alberta Office via Email: Calgary@comfortcanada.com

Or by Phone: (403) 239-8414   Toll Free: 1-877-244-8414

Headset and Office Communication Solutions

HW301N

HW301N

Plantronics

Corded Headsets

www.comfortcanada.com/Plantronics/plnt_crdhs.htm

 

M22 Audio Processor

M22 Audio Processor

.

 Plantronics

Audio Processors & Cables

www.comfortcanada.com/Plantronics/plnt_amplifiers.htm

Blackwire C500 Series

Blackwire C500 Series

Plantronics  

Blackwire VoIP Headsets

www.comfortcanada.com/Plantronics/plnt_voiphs.htm

 

CS500 Series

CS500 Series

Plantronics

CS500 Wireless Series for Desk Phone Connection

www.comfortcanada.com/Plantronics/cs500.htm

 

Savi W740

Savi W740

Plantronics

Savi W700 Wireless Series for 3-way connectivity

 www.comfortcanada.com/Plantronics/savi_w700.htm

EHS Cable

EHS Cable

 

       Plantronics

Remote Call Control

www.comfortcanada.com/Plantronics/ehs_cables.htm

 

Jabra_BIZ_2400_series

Jabra_BIZ_2400_series

Jabra

Corded Headsets

www.comfortcanada.com/GNNetcom/gnn_crdhs.htm

 

Jabra Link 850

Jabra Link 850


Jabra

Audio Processors & Cables

www.comfortcanada.com/GNNetcom/gnn_amplifiers.htm

 

Jabra PRO 9400

Jabra PRO 9400

Jabra

Wireless Headsets

www.comfortcanada.com/GNNetcom/gnn_wireless.htm

 

DuraFon Pro 4-line System

DuraFon Pro 4-line System

EnGenius DuraFon

Long Range Cordless

www.comfortcanada.com/Engenius/engenius.htm

Soundstation VTX1000

Soundstation VTX1000

Polycom

Conference Phones

www.comfortcanada.com/Polycom/polycom.htm

 

CS520 Battery

CS520 Battery

 

Accessories

Batteries and more

1.www.comfortcanada.com/Engenius/accessories.htm#durafonacc

2.www.comfortcanada.com/Plantronics/cs520.htm#Spares

3. www.comfortcanada.com/GNNetcom/batteries.htm