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Plantronics UC Toolkit and Setup Videos

Plantronics UC Devices

Plantronics UC Devices

Audio is a key component in your Unified Communications (UC) implementation. To help enable UC voice and audio device adoption success, Plantronics has developed the Smarter Working UC Toolkit — a handy online portfolio of best practices, IT tools, and end-user training — based on the input, experiences, and collective wisdom of customers.  Devices included in this portfolio are the Blackwire family of corded USB headsets – e.g. Blackwire C320(-M) and C620(-M), the Savi W440 and Savi W700 wireless series, the Voyager Pro UC Bluetooth UC headset, and the Calisto 800 series UC Speaker Phone

The UC Toolkit features Video Setup Guides for each device variant for a selection of UC communication tools from Cisco, Avaya, IBM, Microsoft and others. This is meant for both individual users as well as IT departments who want to download the videos for distribution to in-house users.  Click here to link to the Video Setup Guides download page.

For additional product information and pricing, please visit the Comfort Telecom Canada website, or contact us directly at the Calgary, Alberta office Toll Free: 1-877-244-8414, or email us at calgary@comfortcanada.com.

UC Corded Headset Solution for Microsoft Office Communicator and Cisco IP Phones

MDA200 USB Switch with Headset, Desk Phone and PC USB Connections

MDA200 USB Switch with Headset, Desk Phone and PC USB Connections

Need a Unified Communications solution for integrating a corded headset with both your Microsoft Office Communicator softphone and a Cisco IP phone?

MDA 200 USB Switch

MDA 200 USB Switch

The key to this configuration is Plantronics new MDA200 USB switch. The MDA200 is a multi device switcher that instantly turns any corded or wireless USB headset into a multipoint headset. The MDA200 lets you answer, end, hold and switch between calls from any connected device with a press of a button.

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Blackwire C620 USB Headset for MSOC

Blackwire C620 USB Headset for MSOC

Next select a USB headset. The Plantronics Blackwire C600-M series provides premium audio and comfort for PC Communications, and is optimized for Microsoft Office® Communicator 2007 and Microsoft® Lync™ 2010. For those who spend hours each day on long conference calls, webinars and video conferencing, the exceptional voice clarity and all-day comfort of the Blackwire 600 Series make communications more effective and productive. The picture to the left is a C620-M binaural model, and there is also a monaural model available.

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MDA 200 Telephone Interface Cable

MDA 200 Telephone Interface Cable

Connect the MDA200 to the desk phone using the Telephone Interface Cable supplied with the MDA200, as illustrated in the diagram to the left. This configuration requires that you answer/end calls by lifting/replacing the phone handset. For phones with a dedicated headset port, plug the Telephone Interface Cable into that port, and manage calls via the Headset or Handsfree button on the phone.

For further technical information on the MDA200 USB Switch or the Blackwire C600 and C400 USB headsets optimized for Microsoft Office Communicator and Lync, select these links, or visit our website at http://www.comfortcanada.com. Or contact us by email at calgary{at}comfortcanada{dot}com.