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Plantronics CS500 Multi-Shift 24×7 Operations

CS520

CS510

CS520

CS520

CS540

CS540

The CS500 series wireless headsets connect directly to desktop phones, and do not have removable cradles as featured with the multi-device Savi 700 series.

Because the CS500 and Savi 700 earpieces share a common form factor and DECT communications protocol, the Savi 710, 720 and 740 headset/cradle combos can be used in combination with offline charging units to provide multi-shift capability for the CS510, CS520 and CS540 wireless systems.

CS510 Headset and Cradle

CS510 Headset and Cradle

CS520 Headset and Cradle

CS520 Headset and Cradle

CS540 Earpiece and Cradle

CS540 Earpiece and Cradle

The cradles are loaded onto an offline charging unit, and the second headset is mounted onto the respective cradle for offline charging while the main system and headset is in use. (either headset will also charge on the system Base. When an alternate user wants to connect live, he/she simply mounts their headset earpiece on the main system Base, and it will automatically subscribe to the system. The first user then moves their earpiece to the offline charger/cradle to recharge for later use.  There are two charger configurations available, a single bay unit where there are just two people sharing a single system with individual headsets, and a 5-Bay charger for larger 24×7 operations with multiple systems and users.

Single-Bay Charger

Single-Bay Charger

Five-Bay Charger

Five-Bay Charger

Note that these configurations also lend themselves to Supervisor monitoring of CSRs using the headset conferencing capabilities of the CS500 systems.

For more detailed product information,  user operations tips, manuals or ordering information, please visit the Comfort Telecom Canada CS500 website at www.comfortcanada.com/Plantronics/cs500.htm… or contact our Calgary Office at calgary@comfortcanada.com