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Plantronics Voyager Legend CS Rebate

Voyager Legend CS Rebate

Voyager Legend CS Rebate

For a limited time buy a Plantronics Voyager Legend CS Headset System from Comfort Telecom Canada and receive a $50.00 rebate from Plantronics. Offer is valid from March 3 to June 30, 2014.

Buy a Plantronics Voyager Legend CS Headset System(s) from (One $50.00 rebate for each Voyager Legend CS Headset System)

The new Voyager Legend CS wireless headset offers hands-free, hassle-free connectivity to both desk and mobile phones. It allows you to easily manage both mobile and desk phone calls, from one headset, for a truly seamless experience.

Voyager Legend CS

Voyager Legend CS

Features include:
• Up to 7 hours of talk time
• Range up to 33 feet from desk phone or mobile
• Voice commands and helpful audio alerts
• Intuitive smart sensor technology
• Crystal-clear audio with noise canceling technology
• Designed for extended wear and all day comfort

Please contact Comfort Telecom Canada for product details and a quote to suit your office needs.

In Calgary at 403-239-8414403-239-8414 (or toll free in Canada at 1-877-244-84141-877-244-8414)

or by email at calgary at comfortcanada.com


Why Choose Comfort Canada as Your Headset Supplier

Reasons to choose Comfort Telecom Canada as your communications headset supplier.

Reason number one is that we are so awesome. We are a small enough company that we can respond quickly to our customer needs, and in many cases keep track of what you have previously ordered and help you maintain and replace or expand your equipment. We’ll provide you with fair market value, and ensure you purchase the correct peripherals and interface devices to successfully connect your headsets to your communications systems, whether they are desk phones, Bluetooth devices or computer-based VoIP systems.

Corded Telephone Headsets

Corded Telephone Headsets

Comfort and efficiency – in a word, ergonomics – are important in the office. We can offer a wide range of corded telephone headsets to take the strain off telephone conversations when you are working at your desk .

Corded VoIP Headsets

Corded VoIP Headsets

For computer-based VoIP applications, we recommend the Plantronics Blackwire line of USB headsets. All models offer intuitive inline controls, noise cancelling microphones and Digital Signal Processing (DSP), and can be ordered Optimized for Microsoft® Lync™ 2010, or for other softphones such as Avaya, Cisco or ShoreTel.

Wireless Headsets

Wireless Headsets

Wireless headsets provide the capability answer and manage calls while you are away from your desk. These devices use DECT protocol, allowing you to roam up to 100 metres (about 300 feet) from the base unit, and you can answer and end calls remotely with the right remote Call Control accessories or cables. The Plantronics CS500 series connect specifically to desk phones. The Savi W440 connects to computers for VoIP and other computer based voice applications, while the Savi W700 series will connect and interconnect calls on desk phones, computer VoIP calls and Bluetooth devices.

Multi-Shift Operations

Multi-Shift Operations

The Plantronics Savi 700 line makes it easy to implement “hot desking”. No more sharing headsets in 24×7 or multi-shift operations. The base unit is modular so that the headset and cradle can be easily removed and replaced with another fully charged module assigned to a different user. Multiple people can conduct work at the same workstation with their personal headsets, without disconnecting any equipment. Single-bay and five-bay offline charging units keep all your headsets charged up and ready to go.

Special Applications

Special Applications

Comfort Canada also supplies EnGenius Long Range Cordless Phones and Polycom Soundstation conference phones.

The EnGenius DuraFon is an analogue cordless phone with a range of one to two kilometres (depending on setup and surrounding environment), and is ideal for farms, ranches, resorts and other commercial or rugged operations. It is available in single line (DuraFon 1X) and four-line (DuraFon Pro) models.

The Polycom Soundstation conference phones are top-of-the-line conference room phones for medium to large room applications. Models range from the Soundstation 2 corded unit, the Soundstation 2W wireless unit for mobile situations, and Soundstation VTX 1000 for larger conference centres.

Comfort Canada has offices in Calgary, Alberta and Brampton, Ontario (head office). For further information about Comfort Canada, please visit our website at www.comfortcanada.com/, email is at the Calgary office at calgary at comfortcanada.com or call us at 403-239-8414 (Toll free in Canada – 877-244-8414). We’ll happily (and awesomely) answer your questions.

Savi W700 – Switching Between Desk Phone and Bluetooth Mobile Calls

Savi W740 System

Savi W740 System

How to Switch between Desk Phone and Mobile Calls Using Savi W700 Headsets

The Plantronics Savi W700 wireless headsets can be connected to three different communication devices – desk phone, PC VoIP softphone and a Bluetooth-enabled mobile phone. Calls conducted on two devices can be connected and re-engaged remotely using controls on the earpiece, and conferenced using buttons on the base unit. User manuals for the Savi W740, W745, W730 and W720/720 models can be found on the pages at these links, and describe how to connect and manage calls from the various devices. This article explains how to manage simultaneous desk phone and mobile calls remotely using the Savi W700 earpiece.

First, the Bluetooth part. Your Bluetooth-enabled mobile phone can be paired with the W700 Base* as follows:

1. Press down and hold the Bluetooth pairing button  for4 seconds (black bar on lower part of the base) until indicator LED flashes red and blue. The base will remain in this mode for 10 minutes. If it goes off, you will need to press it again.

2. Place Bluetooth mobile phone into search mode. Select SAVI 7xx  from the list of found devices.

3. If prompted by mobile phone, type 0000 as passcode.

The Bluetooth indicator LED on the W700 Base will turn solid blue when the Base has an active connection with the mobile phone.

4. While wearing headset, short press base mobile button (middle one on the top of the Base).

5. Dial test call from mobile phone.

6. End call by pressing headset call control button.

* Note that the W700 Bluetooth transmitter is in the Base, not in the earpiece. You cannot use the Bluetooth connection between wireless headset and your mobile phone no more than about 20 feet from the Base. However, the range between earpiece and Base is around 300 feet, no matter what the source of the call (desk phone, mobile or PC).

Managing simultaneous desk phone and Mobile phone calls:

You can remotely manage an incoming Mobile phone call when you are already on a desk phone call by putting the desk phone call on hold, completing the Mobile call, and then re-engaging the desk phone call, all from controls on the Savi 700 earpiece.

1. While you are engaged in a desk phone call, the phone LED (RH top Button/LED on Base) is solid green.

2. You receive an incoming call on your Mobile phone.

–  You will be alerted to the incoming Mobile call by periodic beeps in the headset earpiece.

– The Mobile connection button/LED (middle one on top of base) will start flashing green.

3. Select the headset volume control button UP or DOWN for 14 seconds to answer the incoming Mobile call.

The Base Mobile LED turn solid green, and the desk phone LED will flash red (the desk phone call is now on Hold).

4. Select the Call Control button on the earpiece to terminate the Mobile call.

The Mobile LED on the Base will go out, but the desk phone LED will be still flashing red.

5. Select the earpiece volume UP or DOWN again to re-engage the desk phone call.

The desk phone LED on the Base will now go solid green, and the call is active again.

Select the earpiece Call Control button to end the desk phone call.

For additional technical information about the Savi W700 series, please visit our website at http://www.comfortcanada.com/Plantronics/savi_w700.htm

or contact in the Calgary Alberta office at:

Western Canada Office

Calgary, Alberta
Phone: (403) 239-8414
Toll Free: 1-877-244-8414
calgary at comfortcanada.com

Goodbye CS70N, Hello CS530 from Plantronics

CS530 Wireless Headset

Plantronics CS530 Wireless Headset

Introducing the Plantronics CS530 wireless headset, featuring the over-the-ear wearing style you already love, offers enhanced performance in an elegant package.

Enjoy increased range, one-touch controls, magnetic docking and much, much more:

-  Hands-free multitasking up to 350 feet

-  Wideband audio quality for clearer communications

-  4-headset conferencing for enhanced collaboration

-  Adaptive power for optimized range and talk time

So say goodbye to your CS70N, and see how quickly you learn to love the remarkable, reliable, redesigned CS530.

For a user-friendly demonstration, please play this excellent CS500 Agent Training Video.

For additional product information and quote for your specific application, please visit our website at www.comfortcanada.com/Plantronics/plnt_wireless.htm or email us in the Calgary office  at calgary@comfortcanada.com.

Hands-Free Bluetooth for Alberta’s New Driving Laws

Voyager Pro Lifestyle

Bluetooth Headset

March 1, 2011:   There has been lots written on the new hands-free driving laws soon to be enforced in Alberta, so this article will just touch on the highlights and present a couple of solutions.

Using, viewing or even holding a cell phone while driving will soon be illegal in Alberta under the new distracted driving law.  The new law bans hand-held cell phones (hands-free OK) as well as PDAs and other hand-held electronic communications devices.  Texting will be banned. Also prohibited would be personal grooming, non-commercial use of CB radios, writing, drawing, sketching and use of certain video screens. Fine of $172, no demerits.

Note: The RCMP in Alberta isn’t waiting for the new provincial government law. It started to target distracted drivers in the month of February 2011. Under current law, careless driving can bring fines of $402 and 6 demerits.

[ref – http://handsfreeinfo.com/alberta-distracted-driving]

For Truckers, Alberta’s distracted driving law restricts the use of hand-held CB radios, except for drivers who are required to maintain radio contact for ‘commercial purposes,  like when escorting an over-dimensional vehicle, for contacting that driver’s employer  as well as for drivers involved in search, rescue or emergency management situations.

[ref – http://www.desitrucking.com/alberta-clarifies-cb-handsfree-rules-for-trucking]

Motorists will still be permitted to use hands-free devices and unwired accessories that use Bluetooth technology to transmit signals. A wide range of Bluetooth headsets and Bluetooth speakerphone car kits are available. Most cell phones now have Bluetooth compatibility. This functionality allows phones to connect wirelessly to external devices such as headsets or earpieces.

Here are the features to consider when selecting a hands-free device:

  • Confirm compatibility: In some rare cases Bluetooth headsets may be incompatible with some Bluetooth phones. Look for the compatibility list on the packaging as well as on manufacturers websites.
  • Experiment with different designs: Earhooks and earbuds come in a variety of designs. Try a few varieties to determine what will feel comfortable for the entire length of your commute. The design should feel secure – with no need to adjust while driving.
  • Keep your driving and phone use habits in mind: If you talk often while driving but you make frequent stops, a headset may be a better option than a car speaker kit. Also consider working ranges. A standardized rating system that classifies ranges into either Bluetooth Class 2 or Bluetooth Class 1 will help you compare products. Bluetooth Class 2 has a working range of up to roughly 33 feet (10 meters). Bluetooth Class 1: have a range of up to 328 feet (100 meters).
  • Consider the vehicle environment: The car can have a noisy interior especially if you often have passengers. Find a headset with good noise cancellation and wind noise reduction.
  • Specs, Versions and Standards: Bluetooth has three versions of varying quality, power consumption and speed; version 3.0 + HS (High Speed), version 2.1 + EDR, version 2.0 + EDR. Each version has a specific specs and standards with 3.0 being the highest quality and newest model. “EDR”, or Enhanced Data Rate, devices have faster data transfer.
  • Device Profile: For headsets, the profile defines the standard capabilities and functionalities of the device. A Headset Profile (HSP) device only allows you to talk on the phone through the headset, accept incoming calls, hang up, and adjust the volume. Hands-Free Profile (HFP) has added functionally such as redial, call waiting handling and dial by voice.

Some Bluetooth solutions: Plantronics offers several high-quality Bluetooth devices for use mobile environments.

Voyager Pro+

Voyager Pro+

Plantronics Voyager Pro+

The Voyager PRO+ is the most advanced noise-canceling Bluetooth headset available. Two noise-canceling mics on a boom, AudioIQ² technology with its adaptive 20-band equalizer, and three layers of WindSmart technology ensure that you hear every word and that your voice is heard clearly despite the noise around you.

It is noteworthy that the Plantronics Voyager Pro+ is mentioned in the Trucker’s Report Forum at this link:



K100 Vehicle-Visor Bluetooth

Plantronics K100 In-Car Speaker-phone

The new Plantronics K100 in-car speakerphone is a  slim profile Bluetooth device designed to live on your car’s visor, and deliver the audio excellence you expect from Plantronics. Broadcast calls, GPS navigation and music from your mobile phone via the K100 speakerphone’s Bluetooth connection. The FM Transmitter has 5 preset frequencies which allow you to listen through your vehicke radio. Dual microphones, noise reduction technology, voice alerts and large, easy-to-locate buttons all work to provide clear conversations and an easy calling experience.




Voyager Pro UC B230

Plantronics Voyager Pro UC B230

The Voyager PRO UC B230 also features advanced noise cancelling and WindSmart technology, with the addition or Smart Sensor features that will automatically answer a call when the headset is placed on the ear. It also included a Bluetooth USB stick to facilitate PC voice applications. So if you are taking your laptop on a road trip or to the Lab, the Voyager Pro UC servers both cell phone and PC applications.

For additional product information, please visit the Comfort Telecom Canada website, or email us at calgary[at]comfortcanada[dot]com