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Wireless Headset Batteries

For mission-critical communication applications, you want to have spares in stock to keep you wireless headsets and long range cordless phones operating smoothly. The key component is the earpiece or handset rechargeable battery. These batteries are specialized and unique for different manufacturer, make and model headsets, so you’ll need to know what model you have before ordering. Following is a list of wireless headset models and their associated battery requirements. Click in the links for more detailed product descriptions. Plantronics Wireless Headset Systems

Headset System Battery/Description
Plantronics CS500 Series Wireless Headsets for Desk Phones

PLNT_CS540_Batt_86180-01

PLNT_CS540_Batt_86180-01

Plantronics CS540 Wireless Headset system Replacement battery: 86180-01 Tip: How to Change a CS540 Battery

CS510/CS520 Extended Life Headset Battery

CS510/CS520 Extended Life Headset Battery

Plantronics CS510 and CS520 Wireless Headset System Replacement battery: 64399-03 Replacement extended life battery: 202599-03 (up to 10 hours of talk-time) Tip: How to Change a CS510/CS520 Battery

CS530 OTE Wireless System

CS530 OTE Wireless System

CS530 Replacement Ear Piece

CS530 Replacement Ear Piece

The Plantronics CS530 is an Over-the-ear earpiece system with the battery integrated into the ear piece. Replacement Magnetic Latch EP: 87235-01 Tip: How to Pair a new Earpiece to the Base

Plantronics Savi 700 Series Multi Device Connectivity Wireless Headsets

Savi W740 Wireless System

Savi W740 Wireless System

Savi W740 Hot-Swap Battery

Savi W740 Hot-Swap Battery

Plantronics Savi W740, Savi W745 and Savi W440 all use a rechargeable hot-swap battery. Order code: 84598-01 Tip: Managing your Headset Power

Savi W710 Wireless System

Savi W710 Wireless System

Savi W710/W720 Extended Life Battery

Savi W710/W720 Extended Life Battery

Plantronics Savi W710 and W720 Wireless Headset System Replacement battery: 64399-03 Replacement extended life battery: 202599-03 (up to 10 hours of talk-time) Tip: Savi W710 and W720 Battery Replacement

Savi W730 OTE Wireless System

Savi W730 OTE Wireless System

Savi W730 Earpiece and Cradle

Savi W730 Earpiece and Cradle

Plantronics Savi W730 earpiece is a sealed unit and needs complete change-out to replace the battery. The new earpiece has a magnetic latch which may not be compatible with the original charge cradle, so order the earpiece/cradle combo. Replacement Mag Latch EP and Cradle: 82905-21

GN Netcom/Jabra Wireless Headset Systems

Headset System Battery/Description

Jabra Pro 9460 Duo Wireless System

Jabra Pro 9460 Duo Wireless System

Jabra Pro 9400 Series Battery Kit

Jabra Pro 9400 Series Battery Kit

Jabra Pro 9400 series wireless headset system Battery Order Code: 14192-00

Gn9300 Series Wireless System

GN9300 Series Wireless System

GN9300 Series Battery

GN9300 Series Battery

The GN9330 and GN9350 wireless headsets have been discontinued, but replacement batteries are still available. Battery Order Code: 14151-02 Tip: Replacing a GN9300 Series Battery

Mitel 5300ip Handsfree Adapter

Mitel 5300ip Handsfree Adapter

GN9300 Series Battery

GN9300 Series Battery

Once upon a time, GN Netcom partnered with Mitel to provide a handsfree module for the ip5300 phones. The earpiece is an electrically-modified GN9350. Battery Order Code: 14151-02

EnGenius Long Range Cordless Phones The EnGenius DuraFon 1X and DuraPro (4-line) and DuraWalkie are ruggedized cordless phones for long ranges and tough environments. The three handsets all use the same Lithium Ion Battery, and other consumables such as belt clips and handset antennas are also available.

Phone System Battery/Description

DuraFon 1X Handset

DuraFon 1X Handset

DuraFon Handset Battery

DuraFon Handset Battery

DuraFon 1X, DuraPro and DuraWalkie Handset Battery Order Code: DuraFon-BA

For more information about our wireless headset systems and available spares, please email us at calgary@comfortcanada.com, or contact us at our office in Calgary.

Why Choose Comfort Canada as Your Headset Supplier

Reasons to choose Comfort Telecom Canada as your communications headset supplier.

Reason number one is that we are so awesome. We are a small enough company that we can respond quickly to our customer needs, and in many cases keep track of what you have previously ordered and help you maintain and replace or expand your equipment. We’ll provide you with fair market value, and ensure you purchase the correct peripherals and interface devices to successfully connect your headsets to your communications systems, whether they are desk phones, Bluetooth devices or computer-based VoIP systems.

Corded Telephone Headsets

Corded Telephone Headsets

Comfort and efficiency – in a word, ergonomics – are important in the office. We can offer a wide range of corded telephone headsets to take the strain off telephone conversations when you are working at your desk .

Corded VoIP Headsets

Corded VoIP Headsets

For computer-based VoIP applications, we recommend the Plantronics Blackwire line of USB headsets. All models offer intuitive inline controls, noise cancelling microphones and Digital Signal Processing (DSP), and can be ordered Optimized for Microsoft® Lync™ 2010, or for other softphones such as Avaya, Cisco or ShoreTel.

Wireless Headsets

Wireless Headsets

Wireless headsets provide the capability answer and manage calls while you are away from your desk. These devices use DECT protocol, allowing you to roam up to 100 metres (about 300 feet) from the base unit, and you can answer and end calls remotely with the right remote Call Control accessories or cables. The Plantronics CS500 series connect specifically to desk phones. The Savi W440 connects to computers for VoIP and other computer based voice applications, while the Savi W700 series will connect and interconnect calls on desk phones, computer VoIP calls and Bluetooth devices.

Multi-Shift Operations

Multi-Shift Operations

The Plantronics Savi 700 line makes it easy to implement “hot desking”. No more sharing headsets in 24×7 or multi-shift operations. The base unit is modular so that the headset and cradle can be easily removed and replaced with another fully charged module assigned to a different user. Multiple people can conduct work at the same workstation with their personal headsets, without disconnecting any equipment. Single-bay and five-bay offline charging units keep all your headsets charged up and ready to go.

Special Applications

Special Applications

Comfort Canada also supplies EnGenius Long Range Cordless Phones and Polycom Soundstation conference phones.

The EnGenius DuraFon is an analogue cordless phone with a range of one to two kilometres (depending on setup and surrounding environment), and is ideal for farms, ranches, resorts and other commercial or rugged operations. It is available in single line (DuraFon 1X) and four-line (DuraFon Pro) models.

The Polycom Soundstation conference phones are top-of-the-line conference room phones for medium to large room applications. Models range from the Soundstation 2 corded unit, the Soundstation 2W wireless unit for mobile situations, and Soundstation VTX 1000 for larger conference centres.

Comfort Canada has offices in Calgary, Alberta and Brampton, Ontario (head office). For further information about Comfort Canada, please visit our website at www.comfortcanada.com/, email is at the Calgary office at calgary at comfortcanada.com or call us at 403-239-8414 (Toll free in Canada – 877-244-8414). We’ll happily (and awesomely) answer your questions.

Plantronics Wireless Headsets – Batteries

Plantronics wireless headsets are available in several families which includes the CS50, CS55, CS70N, CS351N/CS361N, the new CS500 series and the new Savi W700 series.  All of these wireless systems use Lithium Ion (Li-on) batteries in the ear pieces that need replacing periodically, typically after about 2 years, although this varies depending on usage and how often they are charged. If you as a user notice that the battery is not holding its charge for more than a couple of hours, then it is time to get a new battery.  And if the headset is mission critical, then stock up on some spare batteries.

Here are the batteries for various headset models along with some installation tips.

64399-01 Battery for CS50/CS55

64399-01 Battery for CS50/CS55

The 64399-01 is the replacement battery for the CS50 and CS55. To replace this battery, remove the cover on the underside of the earpiece, unhook the tiny electrical plug and remove the old battery, then connect the new battery and replace the cover. This process can be a bit tricky, so if you have problems, see the detailed procedure at this link.

Tip: To squeeze a bit more life out of an old battery while you are waiting for a replacement, try resetting the CS55 system. Here’s how.

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72910-01 CS70N Earpiece

72910-01 CS70N Earpiece

The CS70N is a sealed earpiece and does not have a replaceable battery. Order the 72910-01 earpiece to replace the battery.

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64399-01 Multi-device battery

64399-01 Battery for Over the Head Headsets

All of the Plantronics over-the-head headsets, including the CS351N/CS361N, Savi Office WH300/WH350, CS510/CS520 and Savi W710/W720 use the same 64399-03 battery.

Click here for instructions on how to replace the battery.

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82904-01 Savi Office WH110 Headset

82904-01 Savi Office WH110 Headset

Savi 740 Headset and Cradle

Savi 740 Headset and Cradle

The Savi Office WO100 headset is a sealed unit with no replaceable battery. To replace the battery, order a complete 82904-01 WH110 headset and cradle, or upgrade to a new 83356-01 Savi 740 headset and cradle, which comes with a replaceable battery. The Savi W740 cradle will mount on the Savi Office WO100 base.  Note you will need to order Headband, neckband and/or Earhook Fit Kit separately with the W740 upgrade.

86180-01 CS540 Battery

86180-01 CS540 Battery

The CS540 earpiece uses the 86180-01 replaceable battery. Click here for instructions on how to replace the battery on the CS540.

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84598-01 Savi W740 Battery

84598-01 Savi W740 Hot Swappable Battery

The Savi W440W740  and  W745  wireless headsets use the 84598-01 replaceable battery. The battery is hot swappable, which is especially effective on the Savi W745 system that piggybacks an additional battery charging port in the charging cradle.

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Comfort Canada carries batteries for all Plantronics wireless headset models as well as Jabra/GN Netcom wireless models and EnGenius DuraFon long range cordless phones. For more information, please visit the Comfort Canada website or contact us at calgary{at}comfortcanada{dot}com

The Calgary Team