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Wireless Headset Batteries

For mission-critical communication applications, you want to have spares in stock to keep you wireless headsets and long range cordless phones operating smoothly. The key component is the earpiece or handset rechargeable battery. These batteries are specialized and unique for different manufacturer, make and model headsets, so you’ll need to know what model you have before ordering. Following is a list of wireless headset models and their associated battery requirements. Click in the links for more detailed product descriptions. Plantronics Wireless Headset Systems

Headset System Battery/Description
Plantronics CS500 Series Wireless Headsets for Desk Phones

PLNT_CS540_Batt_86180-01

PLNT_CS540_Batt_86180-01

Plantronics CS540 Wireless Headset system Replacement battery: 86180-01 Tip: How to Change a CS540 Battery

CS510/CS520 Extended Life Headset Battery

CS510/CS520 Extended Life Headset Battery

Plantronics CS510 and CS520 Wireless Headset System Replacement battery: 64399-03 Replacement extended life battery: 202599-03 (up to 10 hours of talk-time) Tip: How to Change a CS510/CS520 Battery

CS530 OTE Wireless System

CS530 OTE Wireless System

CS530 Replacement Ear Piece

CS530 Replacement Ear Piece

The Plantronics CS530 is an Over-the-ear earpiece system with the battery integrated into the ear piece. Replacement Magnetic Latch EP: 87235-01 Tip: How to Pair a new Earpiece to the Base

Plantronics Savi 700 Series Multi Device Connectivity Wireless Headsets

Savi W740 Wireless System

Savi W740 Wireless System

Savi W740 Hot-Swap Battery

Savi W740 Hot-Swap Battery

Plantronics Savi W740, Savi W745 and Savi W440 all use a rechargeable hot-swap battery. Order code: 84598-01 Tip: Managing your Headset Power

Savi W710 Wireless System

Savi W710 Wireless System

Savi W710/W720 Extended Life Battery

Savi W710/W720 Extended Life Battery

Plantronics Savi W710 and W720 Wireless Headset System Replacement battery: 64399-03 Replacement extended life battery: 202599-03 (up to 10 hours of talk-time) Tip: Savi W710 and W720 Battery Replacement

Savi W730 OTE Wireless System

Savi W730 OTE Wireless System

Savi W730 Earpiece and Cradle

Savi W730 Earpiece and Cradle

Plantronics Savi W730 earpiece is a sealed unit and needs complete change-out to replace the battery. The new earpiece has a magnetic latch which may not be compatible with the original charge cradle, so order the earpiece/cradle combo. Replacement Mag Latch EP and Cradle: 82905-21

GN Netcom/Jabra Wireless Headset Systems

Headset System Battery/Description

Jabra Pro 9460 Duo Wireless System

Jabra Pro 9460 Duo Wireless System

Jabra Pro 9400 Series Battery Kit

Jabra Pro 9400 Series Battery Kit

Jabra Pro 9400 series wireless headset system Battery Order Code: 14192-00

Gn9300 Series Wireless System

GN9300 Series Wireless System

GN9300 Series Battery

GN9300 Series Battery

The GN9330 and GN9350 wireless headsets have been discontinued, but replacement batteries are still available. Battery Order Code: 14151-02 Tip: Replacing a GN9300 Series Battery

Mitel 5300ip Handsfree Adapter

Mitel 5300ip Handsfree Adapter

GN9300 Series Battery

GN9300 Series Battery

Once upon a time, GN Netcom partnered with Mitel to provide a handsfree module for the ip5300 phones. The earpiece is an electrically-modified GN9350. Battery Order Code: 14151-02

EnGenius Long Range Cordless Phones The EnGenius DuraFon 1X and DuraPro (4-line) and DuraWalkie are ruggedized cordless phones for long ranges and tough environments. The three handsets all use the same Lithium Ion Battery, and other consumables such as belt clips and handset antennas are also available.

Phone System Battery/Description

DuraFon 1X Handset

DuraFon 1X Handset

DuraFon Handset Battery

DuraFon Handset Battery

DuraFon 1X, DuraPro and DuraWalkie Handset Battery Order Code: DuraFon-BA

For more information about our wireless headset systems and available spares, please email us at calgary@comfortcanada.com, or contact us at our office in Calgary.

Headset and Office Communication Solutions

 Headsets are Ergonomic

Headsets are Ergonomic

Stylish, Durable, Ergonomic

Headset Ergonomics

  • Reduce unnecessary back pain and fatigue
  • Headsets Offer health benefits by improving posture
  • Headsets Increase efficiency and productivity
  • Provide privacy as well as hands free operation
  • Increased mobility and freedom
  • Protect your ears from noise spikes with a good quality headset
  • Unified Communications (UC) with Blackwire VoIP and Savi Wireless headset systems
HW251N Corded Headset

HW251N Corded Headset

HW251N & HW261N

Plantronics Corded Headsets

Noise cancelling – Use with Amplifier or Direct Connect QD Cable

Viking V92 Wideband Corded Headset

Viking V92 Wideband Corded Headset

V91WB & V92WB

Viking Corded Headsets

 Noise cancelling – Use with Amplifier or Direct Connect QD Cable

HW301 Corded Headset

HW301 Corded Headset

HW291N & HW301N

Plantronics

Corded Headsets

Noise cancelling – Use with Amplifier or Direct Connect QD Cable

Direct Connect Cable

Direct Connect Cable

      A10 Direct Connect Cable

      Plantronics Audio Processors & Direct Connect Cables

Ask us about Generic direct connect and Polaris cables for specific desk phones

Blackwire C435 VoIP Headset

Blackwire C435 VoIP Headset

Blackwire C435

Plantronics Blackwire VoIP Headsets

Wideband stereo, noise cancelling mic for Video conferencing and PC use on-the-road

 

Blackwire C510 with MS LYNC Plug and Play

Blackwire C510 with MS LYNC Plug and Play

Blackwire C510 & C520

Plantronics Blackwire VoIP Headsets

Wideband stereo, noise cancelling mic with Smart Sensor technology,  Standard UC and MS Lync models

Voyager Legend UC

Voyager Legend UC

Voyager Legend UC

Plantronics Bluetooth UC Headset

Mobile and Laptop Connectivity, includes mobile charging case and desktop charge stand

Savi 440

Savi 440

Savi W440

Plantronics Wireless VoIP Headset

DECT 6.0 wireless headset, 300 ft. range, with carry case for in-office and on-the-road applications, Standard UC and MS Lync models

CS500 Series

CS500 Series

CS540, CS510 and CS520

Plantronics CS500 Wireless Series

Connects to all brands of corded desk phones, DECT™ technology: up to 350 ft. range

 

Savi W700 Series with Multi-device connectivity

Savi W700 Series with Multi-device connectivity

Savi W740, W710 and W720

Plantronics Savi W700 Wireless Series

Triple connectivity, DECT™ technology: up to 350 ft. range, Standard UC and MS Lync models

 

EHS Cable

EHS Cable

  Plantronics Wireless Remote Call Control – HL10 Handset Lifter and Electronic Hookswitch (EHS) Cable options

Supports headset remote call control for most desk phones, EHS control for Cisco, Avaya, Shoretel and other advanced systems

  

Plantronics CS520 Battery

Plantronics CS520 Battery

       Plantronics and EnGenius DuraFon  Accessories – Batteries and more

DuraFon

DuraFon Long Range Industrial Phones

EnGenius DuraFon 1X and DuraFon Pro

Single Line and Four Line Long Range Analog Telephone Systems – Up to 250,000 sq. ft. or 3000 acres

 

Contact our Calgary, Alberta office for a quote specific to your needs. Phone 403-239-8414 (or toll-free 1-877-244-8414) or email Calgary@comfortcanada.com. All prices in Canadian dollars, plus applicable taxes and shipping. For more information about our company, products and repair services, please visit our website www.comfortcanada.com.

 

Plantronics Savi W700 Setup Help

Savi 740 System

Savi 740 System

The Savi W700 series replaces the Savi office series with 3 new models:

Savi W740 ultra light convertible headset

Savi W710/W720 over-the-head monaural and binaural headsets

Savi W730 model with over-the-ear earpiece

W745 Charging Cradle and Hot-Swappable Battery

W745 Charging Cradle and Hot-Swappable Battery

Key features of the W700 series include:

– Three modes of connectivity(all of which may be conferenced together)

__ Desk phone connection supporting Remote Call Control both mechanical HL10 and Electronic Hook Switch (EHS) control using phone-specific EHS cables

__ Computer (wired) connection for PC voice apps

__ PDA connection using Bluetooth Voice

.

Savi W700 USB Batter Charging Kit

Savi W700 USB Battery Charging Kit

– Conferencing with up to 3 additional headsets

– Super light and comfortable W740 earpiece

– Unlimited talk time with the deluxe charging cradle and hot-swappable battery included with the W745

– Earpiece portability with the optional D100 DECT USB dongle. Take your W740 earpiece on the road or conference room using the D100 and USB battery charger accessories

Savi D100 DECT Wireless Dongle

Savi D100 DECT Wireless Dongle

– Compatibility with other Plantronics Wireless Headset systems (you can intermix headsets from Savi Office and CS500 systems with the Savi W700 bases)

Documentation

Below is a collection of Savi W700 series training guides and User Manuals to help you set up and use the W700 features effectively:

Savi W700 Animated Overview

Savi W700 Agent Training Video

Savi W740 User Guide

Savi W740-M User Guide

Savi W745 User Guide

Changing Savi W740/W745 Hot-Swappable Battery

Savi W710/W720 User Guide

Savi W710/W720 Battery Replacement

Savi W730 Startup Video

Savi W730-M Startup Video

Savi W730 User Guide

Savi W730-M User Guide

Download Plantronics Software

For additional information on the Plantronics Savi W700 series wireless headset products, please visit our website at http://www.comfortcanada.com/Plantronics/savi_w700.htm

…or email us at our Calgary office at calgary@comfortcanada.com.

Plantronics Wireless Headsets and HL10 Connection Tips

CS540 and HL10 Phone Connection

CS540 and HL10 Phone Connection

Remote Call Control

Most wireless headsets provide remote call control for the desk phone which they are connected to. This means that the user can answer or end a call by selecting the Call Control button on their headset when they are away from their desk. With older phone systems, this is accomplished using a handset lifter which will lift or drop the handset on the phone to control the call. The Plantronics HL10 lifter is shown attached to the side of the phone in the picture. It is connected to a port on the back of the wireless headset (a Plantronics CS540 in this case) where it derives its control signals and power. For advanced digital phones such as Avaya and Cisco products, an Electronic Hook Switch (EHS) cable can replace the HL10 to reduce clutter.

HL10 to Wireless Base Connection

HL10 to Wireless Base Connection

Can I use my old “L”-connector HL10 with a new CS500 or Savi W700 series headset?

Ans: Yes. The newly designed HL10 model 60961-35 uses a straight connector to plug into the back of the CS500 and Savi W700 series headsets. The older HL10 model 60961-32 used an L-shaped connector to plug into the bottom of the base of the CS55, CS70N and CS351/CS361 wireless models. However, your existing HL10 can plug into the back of the newer headset model base. Just point the wire upwards, as shown to the left. DO NOT point the wire down, as the “L” will contact the casing on the base and fail to connect properly.

Auto-Answer Toggle

Auto-Answer Toggle

Auto-Answer Feature

The Auto-Answer feature allows the user to set the wireless headset to automatically pick up (answer) the phone when the headset earpiece is lifted  off the charging cradle. There is a built-in delay to give the user time to place the headset on their head or ear. There is a toggle switch (see picture to left) on the headset base to allow the user to activate or turn off this feature.

When auto answer is set to red you must press the headset call button to answer an incoming call.
When Auto Answer is set to green you can answer a call just by lifting headset from the base.

Note, when switching from one mode to the other, run the HL10 through one up/down cycle by selecting the Call Control button on the earpiece twice, then place the earpiece in the charging cradle on the base. The next time you pick up the earpiece, the selected auto-answer mode (on or off) will be activated.

Why can’t I hear the incoming call signal on my wireless headset?

Try turning up the sound level on your telephone ringer. The HL10 detects an incoming call by “hearing” the audible sound from the phone ringer and transmitting a in-bound call signal to the CS500. If the sound is too low (or off altogether), then the no signal is sent. Also, since the HL10 mic is directly under the lifter arm, if the phone speaker is on the other side of the phone, use HL10 Ring Detector accessory to connect the HL10 to a tiny mic placed above the phone speaker placed over the phone speaker.

For additional product information about Plantronics Wireless headsets, please visit our website at http://www.comfortcanada.com/Plantronics/plnt_wireless.htm or email us at calgary{at}comfortcanada{dot}com.

Plantronics CS55 Discontinued – Replaced by CS540

CS55 System and Phone Connection

CS55 System and Phone Connection

The Plantronics venerable CS55 wireless telephone headset system has been DISCONTINUED, and new units are no longer available. Support,  replacement parts and accessories  and user documentation are available on Comfort Canada website at:

http://www.comfortcanada.com/Plantronics/cs55.htm

.

The replacement system is the CS540, part of the new Plantronics CS500 family of wireless telephone headsets.

CS540

CS540 Wireless Telephone Headset System

The CS540 is modern, streamlined and light, and offers many new features such as the magnetic headset docking, conferencing capability, up to 350 feet wireless range, remote call answer/end, including Electronic Hookswitch (EHS) support for many modern phone systems such as Avaya, Cisco and ShoreTel, and replaceable earpiece battery. The CS540 is also future proofed. The earpiece is interchangeable with other advanced wireless solutions from Plantronics including the new Savi W740 and the Savi W440.

For additional product information or pricing please contact the Comfort Telecom Canada Calgary office at calgary@comfortcanada.com.

Plantronics New Wireless Headset Products

Plantronics has released a series of related DECT wireless products recently which anybody engaged in extensive phone PC voice and Bluetooth connectivity should take a closer look at. These are really neat gadgets, and should improve your productivity in this increasingly Unified Communications world.

The 3 models discussed here are the Savi W440, the CS540 and the Savi W740.

Savi W440

Savi W440

The Savi W440 is a DECT wireless headset for dedicated PC voice applications. The WH500 earpiece is very light weight at 21 grams, and the unit comes with a swappable headband. The W440 UC standard version is built for UC applications with Softphones from Avaya, Cisco, IBM, ShoreTel, Skype and other softphones, and the W440-M version is optimized for Microsoft Lync 2010 and Microsoft® OCS 2007. Range is up to 300 feet.

For complete product info and documentation on the W440, visit the Comfort Canada webpage.

………………

CS540

CS540 Base and Earpiece

The CS540 is a DECT wireless headset system for corded desk phone use. This model is part of the CS500 series which replaces the venerable CS55 and related models. The CS540 introduces a number of new or improved features over the older CS50 and CS55, including the extremely light weight and comfort of the the new earpiece, premium wideband audio, improved range up to 350 feet, and multi-headset conferencing (useful for manager monitoring and training). The WH500 earpiece is also compatible electronically with the W440 and Savi W740, as well as the existing Savi Office systems, so you can pair or conference the CS540 headset with those systems where you have a mix of units in the office.

For additional information, read the Plantronics New CS500 Wireless Telephone Headsets Rock! Blog article, or visit the Comfort Canada CS540 product page.

……………

Savi W740

Savi W740

The Savi W740 is part of the Savi 700 series which is replacing the Savi Office WO100, WO200 and WO300/350 Unified Communications wireless systems. The Savi 700 models connect through the base to the 3 primary communications technologies: PC softphones, desk phones and Bluetooth PDA devices.  The standard UC models support remote call control for a range of softphones from Cisco, Avaya, ShoreTel, Skype and others, and the -M model variants have built-in software optimized for Microsoft Lync 2010 and Microsoft® OCS 2007. Range is up to 350 feet. Advanced features include the ultra-light WH500 earpiece and hot-swappable battery (option) on the Savi W740 model, interchangeable charging cradles, multiple headset conferencing, advanced wideband audio, and more.

For additional product information and documentation, visit the Comfort Canada Savi W700 webpage.

For more information about Plantronics Wireless Headset Systems, please visit the Comfort Telecom Canada website at www.comfortcanada.com/Plantronics/plnt_wireless.htm or email us in Calgary:  calgary{at}comfortcanada{dot}com or Brampton:  productenquiry{at}comfortcanada{dot}com