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Plantronics Savi Office Advantages

Posted on December 16, 2010 by Stuart @ comfortcanada
Plantronics Savi Office Wireless headset Family

Plantronics Savi Office Wireless headset Family

With the More for (Wire)less promotion, a Savi Office Wireless Headset System can be purchased at a great discount and value add, while future proofing your investment. Until February 28, 2011, you can purchase 3 or more Savi Office systems and get free Remote Call Control accessories (HL10 or EHS cables), for the same cost as purchasing the CS-series wireless headsets with those accessories.

A Savi Office Headset System has the additional advantages of:

• UC and multimedia ready. Seamlessly switch between deskphone and PC.

• Features Savi Share. Modular design is ideal for multiple shift and hot-desking environments.

• Allows ‘Call Mixing’. Users can conference traditional phone calls and computer calls.

• Improved battery life and density issues through adaptive power. The Savi system senses how far it is from the base and automatically adjusts power consumption.

• Makes supervisor intervention easy. Join a call in progress by pairing with a user’s base unit on the fly. No more Y-cables.

• Great for training. Multiple trainees can pair with a user’s base unit to unobtrusively sit in on real customer interactions.

• Style swap ability. If a user wants a different wearing style, they don’t need to buy a complete new unit, they can just buy the top and cradle.

Plus you are future proofing your investment. Even if you are not currently making PC calls, you WILL need a headset for computer use at some point. When you buy the Savi Office headset system you are investing in your future needs by purchasing a headset with more capabilities for the same cost.

For detailed product information and documentation, visit the Comfort Telecom Canada Savi Office webpage. Or contact us at the Comfort Canada Calgary office at calgary@comfortcanada.com or by phone at 403-239-8414.

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Multi-Shift Operations with Plantronics Savi Office

Posted on October 11, 2010 by Stuart @ comfortcanada

 

Savi Office WO100 Base and Cradle

 

Apart from the multiple wearing style options and other useful features such as improved range (350 ft), DECT clarity and security, the Savi Office has some specific design attributes that make it ideally suited for multi-shift operations.

A spare Savi Office earpiece and cradle (WH100, WH200, WH300 or WH350) and auxiliary charging unit are available to ensure continuous operations.

 

Savi Office 5-unit Charging Bay

 

Just lift the current cradle and earpiece off the base, move it to the charger, replace it with a fully charged headset and cradle, subscribe the new earpiece to

 

Savi Office WH350 Cradle and Headset

 

the base, and you are operational again.

Some operational tips and best practices:

1. When you mount a replacement headset on the base, make sure you remember to “Subscribe” it to the base by double selection of the Subscription button. You can verify if your earpiece is connected to the base by selecting the Call Control button on the earpiece or top of the base.

2. If you are replacing one headset with another of the same model, you don’t have to move the whole cradle and headset combo. Just exchange headsets from base to charger.

3. Even if you are moving a different model headset from charger to base (e.g. WH100 vs WH350 which uses a different cradle), you can still subscribe the new earpiece to the base using over-the-air subscription. Just select the Subscription button on the base, and while it is flashing green/red, select the “Volume +” button on the earpiece.

4. When removing/installing a cradle on the Savi Office base or charger, remove the headset first, and lift the cradle vertically. This will produce less wear and stress on the cradle.

For more tips and video guides on how to manage and maintain your Savi Office wireless headset, visit the Savi Office Tips page on the www.comfortcanada.com website.

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