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ShoreTel Phone Systems

ShoreTel keeps cropping up as a as a phone system of choice.  Here are some pointers on the ShoreTel phones as well as interfaces to different types of telephone headsets.

Point 1. ShoreTel Forum – This forum has some useful information on ShoreTel phone system setup and administration.

Point 2. Electronic Hookswitch (EHS) control: the ShoreTel IP200 and IP500 series support EHS directly through the communication cable between Plantronics CS-series and Savi Office wireless headset systems. A small ring detection cable (RD-1) is needed to alert users for incoming calls.  The ShoreTel IP115 does not have a headset port, so it requires a handset lifter to support wireless headset remote answer/end call functions.

Point 3. ShoreTel Softphone to UC Headset Call Control: Plantronics has recently announced a new software release for UC headsets which supports ShoreTel softphone call control.

Click here for more information on Plantronics Wireless and UC headsets.

One Response

  1. Thank you for sharing your valuable information. This information very useful for online learners
    shoretel phones

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